{"id":4793,"date":"2025-04-23T14:37:21","date_gmt":"2025-04-23T12:37:21","guid":{"rendered":"https:\/\/about.prevoz.org\/nova-funkcija-na-prevoz-org-rezervacija-in-potrditev-prevoza\/"},"modified":"2026-03-04T19:42:58","modified_gmt":"2026-03-04T18:42:58","slug":"nova-funkcija-na-prevoz-org-rezervacija-in-potrditev-prevoza","status":"publish","type":"post","link":"https:\/\/about.prevoz.org\/en\/nova-funkcija-na-prevoz-org-rezervacija-in-potrditev-prevoza\/","title":{"rendered":"Reviews, messages, booking and confirmation of transport"},"content":{"rendered":"

[vc_row pix_particles_check=””][vc_column][vc_column_text css=””]To improve the platform Prevoz.org and make it more systematic and secure \u2013 both for drivers and passengers \u2013 we\u2019ve added new features as promised:<\/p>\n

– the ability to reserve a ride,
\n– user rating system,
\n– easy Camel payment using VAL\u00da (receive 20 % more Camels<\/a>) and FLIK<\/strong><\/p>\n

Prevoz.org remains free for most users. More information is available here<\/a>.<\/p>\n

With this upgrade, you can now reserve a ride directly through the app or website<\/strong>. Once reserved, your seat in the vehicle is secured<\/strong>. This new feature also ensures more reliability and safety<\/strong> \u2013 for both drivers and passengers.<\/p>\n

The feature is available via the website and the mobile app \u2013 and in multiple languages, to make it accessible to a wider user base.<\/p>\n

FOR DRIVERS: How does it work?<\/strong><\/p>\n

STEP 1:<\/strong><\/p>\n

Posting a ride remains unchanged. However, there\u2019s a new option to indicate whether you accept payments for cost-sharing. This setting is available in your profile under Personal Information.<\/p>\n

\"\"<\/strong><\/p>\n

STEP 2:<\/strong><\/p>\n

Instead of being contacted via phone or SMS, passengers now send a ride request<\/strong> through the system. You can confirm or reject<\/strong> the request.<\/p>\n

 <\/p>\n

\"\" \"\"\u00a0\"\"<\/p>\n

You\u2019ll receive a push notification on your phone<\/strong>. We strongly recommend installing the Prevoz.org app<\/strong>. Notifications are also sent to your registered email address<\/strong>. The passenger receives a notification too.<\/p>\n

\"\"\"\"<\/strong><\/h3>\n

STEP 3:<\/strong><\/p>\n

Use the new in-app chat feature <\/strong>(example below with the passenger<\/em>).<\/p>\n

You can now communicate directly with passengers about ride details, time, location, and more. The system also notifies you about these messages. Once the ride is confirmed, the phone number is revealed.<\/p>\n

After the ride, you can leave a rating.<\/p>\n

FOR PASSENGERS: How It Works<\/strong><\/p>\n

STEP 1:<\/strong><\/p>\n

Searching for rides remains unchanged. You can also explore the extended international ride search at the following link<\/a>.<\/p>\n

STEP 2:<\/strong><\/p>\n

Instead of calling or texting, you now send a ride request<\/strong> through the system.<\/p>\n

Once the driver confirms the ride, you’ll receive a push notification through the app<\/strong> and an email.<\/p>\n

\"\" \"\" \"\"<\/p>\n

STEP 3:<\/strong><\/p>\n

Communicate directly with the driver via the in-app chat<\/strong>.<\/p>\n

Once the ride is confirmed, the phone number is revealed.<\/p>\n

The chat is fast and clear, and you\u2019re notified immediately when you receive a message (we strongly recommend installing the Prevoz.org app). After the ride, you can rate the driver.<\/p>\n

\"\" \"\" \"\"<\/strong><\/p>\n

NEW FOR DRIVERS AND PASSENGERS<\/strong><\/p>\n

Drivers \u2013 payments are now easier.<\/strong><\/p>\n

With the new update, we\u2019ve made payments faster and more modern<\/strong>. You can now buy Camels via:<\/p>\n